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Our Staff

Hearing Health Clinic has been serving the hearing needs of Whatcom and Skagit Counties for over 20 years. Hearing Health Clinic not only has two doctors of audiology on staff they have the expertise and physician support of the Bellingham, Ear, Nose and Throat Clinic. Our extensive training and knowledge can help you find a hearing solution that is right for you.


Jessica Maassen, Au.D.

Doctor of Audiology

Dr. Jessica Maassen joined the Hearing Health Clinic in June of 2014 as a board-certified audiologist. She received her Bachelor’s Degree in Communication Sciences and Disorders with a minor in Audiology at Western Washington University in 2010. She then attended graduate school at the University of Washington, receiving her Doctorate of Audiology in 2014. Additionally, Dr. Maassen was awarded the Carol Minor Clinical Achievement award.

Dr. Maassen enjoys guest lecturing at Western Washington University, and served on the board of the Washington State Academy of Audiology.

A native of Bellingham, Dr. Maassen is delighted to provide hearing healthcare in her home town. Dr. Maassen has a passion for finding the best solution for her patient’s while making meaningful connections. She enjoys working with the latest technology, and actively keeps up to date on current trends in audiology.

Outside of the clinic, Dr. Maassen enjoys spending time with family, hiking, traveling, and boating in the San Juan Islands with her husband, Cole.

Gretchen Freudenheim, Au.D.

Doctor of Audiology

Dr. Gretchen Freudenheim joined Hearing Health Clinic in August 2017 after a cross country move. She became interested in audiology after most of her immediate family was diagnosed with hearing loss over several years. Dr. Freudenheim was awarded her Bachelor of Science in Communicative Disorders & Sciences from the State University of New York College at Geneseo. In June 2016 she graduated with her Doctorate of Audiology from the University at Buffalo. She completed her fourth-year clinical externship at the VA Medical Center in Buffalo, NY.

During her clinical rotations, Dr. Freudenheim was especially interested in the diagnostic aspects of audiology. She also received several years of experience working with patients who use cochlear implants or Bahas. She is thrilled to continue furthering her work in these specialty areas at the Hearing Health Clinic and Bellingham Ear, Nose & Throat.

Dr. Freudenheim was born and raised in Buffalo, NY and is very much looking forward to less snow in the Pacific Northwest! Prior to her move to Bellingham, she worked for over a year with a cat rescue and adoption group, something she remains passionate about.  In her free time, she enjoys planning Disney vacations as a part time travel agent and spending time with her own three cats.

Ashley Morgan Fuentes, Au.D.

Doctor of Audiology

Dr. Ashley Morgan Fuentes received her Bachelor’s Degree in Audiology and Speech Language Pathology from the University of North Texas. She then attended graduate school at the University of Memphis earning a graduate degree in Audiology. Her externship was completed at Evergreen Speech and Hearing Clinic in Redmond. WA. During this time Dr. Morgan Fuentes gained experience in several areas including hearing aid consultations, vestibular testing, auditory processing, disorder assessment, tinnitus assessment and pediatric evaluations.

Dr. Morgan Fuentes has a passion for customer care. She takes pride in taking time to listen to her patients and providing them with hearing solutions that fit their lifestyle as well as their budget.

As a new resident to Bellingham, Dr. Morgan Fuentes is excited to get out and explore all that Bellingham and the surrounding area has to offer. Dr. Morgan Fuentes lives with her husband Henry and their cat Olivia. During her free time, she enjoys movies, board games, museums, baking and visiting comic book stores.

Moriah James

Patient Care Coordinator

With over 25 years working in the health care industry, Moriah James brings a depth of patient care and administrative knowledge to the Hearing Health Clinic team. Moriah’s previous experience is extensive and ranges from administrative assistant to patient care advocate.

As the Patient Care Coordinator for Hearing Health Clinic, Moriah is generally the first point of contact for many new and existing clients. She understands that answering questions thoroughly and providing excellent customer service are critical to ensuring a patient has an enjoyable office visit.

Raised in Bellingham, Moriah enjoys hiking, traveling, rock collecting, camping, gardening and spending time with her husband Dave and their daughter Madeline.

Katie Dyer

Audiology Assistant/Patient Care Coordinator

Katie Dyer attended Western Washington University and received her degree in Human Services. As the Audiology Assistant, Katie is a wonderful resource for our patients and our doctors.  She can assist patients with everything from cleaning hearing aids to routine maintenance and troubleshooting minor technical issues. Katie is able to answer many of your basic hearing aid related questions and she will often help patients during clinic when our doctors are seeing other patients.

Raised in Redmond, WA, Katie fell in love with Bellingham as soon as she moved here for school. She enjoys reading, adventures, finding new breakfast recipes and spending time with her cat.